How Are Faculty, Staff and Students Really Using CUNY Transfer Explorer?
As students become increasingly mobile, carrying credits from multiple institutions and sources, the need for transparency in credit transfer has become paramount. At the City University of New York, CUNY Transfer Explorer (T-Rex) was launched in May 2020 to address this need with a goal of increasing the transparency and accuracy of transfer information. There are similar tools with similar goals nationwide, but to what extent are these tools meeting their goals, and how are stakeholders actually using these tools in practice? Our research team undertook a mixed-methods research project to explore these questions for CUNY T-Rex. In this blog post, we share some key insights from what we learned and offer suggestions for conducting similar research at your own system or institution.
